Privacy Policy
Effective Date: March 12, 2026
1. Introduction
Welcome to ClassWings (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and any SMS/text messaging communications provided by ClassWings (collectively referred to as the “Service”).
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this policy, terms used here have the same meanings as in our Terms and Conditions, which govern the use of our Service.
2. Definitions
Service
The website, applications, and SMS communications operated by ClassWings.
Personal Data
Information that identifies or can identify an individual directly or indirectly.
Usage Data
Data collected automatically from your use of our Service (e.g., page visits, device information).
Cookies
Small files stored on your device to improve website functionality and user experience.
Data Controller
ClassWings, which determines how and why Personal Data is processed.
Data Processors (Service Providers)
Third-party companies that process data on behalf of ClassWings.
User
Any individual accessing or using our Service.
3. Information Collection and Use
We collect various types of information to provide and improve our services, including booking assistance, customer support, and promotional communications.
4. Types of Data Collected
4.1 Personal Data
We may collect the following personal information when you use our Service:
First and last name
Email address
Phone number (including SMS communications)
Address, Country, State/Province, City, and ZIP/Postal code
Passport details or citizenship information (when necessary for travel bookings)
Date of birth
Travel preferences or requests
Other information voluntarily provided through forms, surveys, or support requests
4.2 SMS-Specific Data
When you opt in to receive SMS messages from ClassWings, we may collect:
Your mobile phone number
Opt-in consent records
SMS delivery status and interaction data (e.g., replies or clicked links)
4.3 Usage Data
We automatically collect certain information when you access our website, including:
IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages
Device type and operating system
Diagnostic and performance data
4.4 Location Data
With your permission, we may collect information about your location to improve travel recommendations or services. You may disable location services through your device settings.
4.5 Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our website and improve our Service.
Types of cookies we use include:
Session Cookies – Required for website functionality
Preference Cookies – Remember your settings and preferences
Security Cookies – Help detect security threats
Analytics Cookies – Help us understand how users interact with our website
Advertising Cookies – Used to deliver relevant advertisements
You may control cookie preferences through your browser settings.
5. Cookie Policy
Cookies are small data files stored on your device by your web browser when you visit our website. These help us improve your browsing experience and enable essential website functionality.
Our website uses the following categories of cookies:
Strictly Necessary Cookies
These cookies are required for the website to function properly and cannot be disabled. Examples include:
Login authentication cookies
Security cookies
Session cookies used for booking forms or payments
Load balancing cookies
Functional Cookies
These cookies help improve website usability and allow us to remember your preferences such as language or region settings.
Analytics Cookies
We use analytics tools (such as Google Analytics) to understand how visitors interact with our website. This helps us improve the performance and content of our website.
Advertising Cookies
Advertising cookies allow us and our partners to show advertisements relevant to your interests.
You may disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
6. How We Use Your Data
ClassWings uses collected information for the following purposes:
Provide and maintain our services
Process travel bookings and related requests
Communicate with customers via email, phone, or SMS
Send promotional offers and travel deals (with your consent)
Improve website functionality and user experience
Analyze usage trends and customer behavior
Prevent fraud and enhance security
Comply with legal obligations
7. SMS Privacy Practices
Opt-In
By providing your phone number and opting in, you agree to receive SMS messages from ClassWings, including travel updates, promotional offers, and responses to inquiries.
Opt-Out
You may opt out at any time by replying STOP to any SMS message or contacting us at support@classwings.com.
Message Frequency
Message frequency may vary depending on promotions and customer interactions. Standard message and data rates may apply.
SMS Data Protection
Your SMS consent and phone number will not be sold or shared with third parties for marketing purposes.
8. Sharing Your Information
ClassWings does not sell, rent, or trade personal data.
We may share information only in the following situations:
Service Providers
With trusted partners such as:
Payment processors
SMS messaging platforms
Analytics providers
Customer support systems
These providers are required to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information if required by law or government request.
Business Transfers
In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
With Your Consent
We may share information with your explicit consent.
9. Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations.
Usage data may be retained for analytics and security purposes for a shorter period.
If you request deletion or opt out of SMS communications, we will remove your data within a reasonable timeframe unless required by law.
10. International Data Transfers
Your data may be stored or processed in countries outside your location where data protection laws may differ. By using our Service, you consent to such transfers.
We take reasonable steps to ensure your data remains protected.
11. Data Security
We implement industry-standard security measures including:
Encryption
Secure servers
Access controls
While we strive to protect your data, no method of internet transmission is completely secure.
12. Your Privacy Rights
You may have the following rights regarding your personal data:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Request a copy of your data (data portability)
Withdraw consent for marketing communications
To exercise these rights, contact us at support@classwings.com.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage users to review their privacy policies.
14. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we learn that a child has provided personal data without parental consent, we will delete it promptly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the Effective Date will be revised accordingly.
Continued use of our Service indicates acceptance of the updated policy.
16. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
ClassWings
Email: support@classwings.com
Website: https://classwings.com